Job Description
Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professionalmanner according to high standard of quality
This description is a summary of primary responsibilities and qualifications. The job description is not intendedto include all duties or qualifications that may be requirednow or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours workedin a week
Gather suppliesand set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen,service ware and glassware.Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.Greet guests and respond to requests in a friendly and courteous manner.Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.Promptlybus dishes as guests complete eachcourse and/or meal at the end of the mealor function.Replenish beverages as necessary, and check with guests for overall satisfaction.Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness ofthe room for the following function.Line out supplies as directed for future functions as needed.Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.Perform general cleaningtasks using standard hotel cleaning products, as assigned to adhere to health standards.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to supervisor.Reports accidents, injuries, near-misses, property damage or loss to supervisor.Provides for a safe work environment by following all safety and security procedures and rules.All team membersmust maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by supervisor/manager. Assists other Banquet Personnel when need.
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