Job Description

HARTA - BAR HARTA WINE TERRACE - BAR CIMA - TACALLE

Located steps from Bryant Park in the heart of New York City, HARTA, BAR HARTA WINE TERRACE, BAR CIMA, and TACALLE are immersive escapes within The Grayson Hotel that come together to create an approachable and elegant atmosphere offering both indoor and outdoor experiences. Our menus feature dishes prepared with locally sourced ingredients and flavors spanning the Western Mediterranean and beyond. Bar HARTA, a second-floor, al fresco wine terrace was inspired by the convivial wine culture of the Western Mediterranean - Spain, France, Italy - with over a dozen wines on tap and a menu of sparkling cocktails for easy, spring and summer sipping! On the rooftop, BAR CIMA welcomes guests into an intimate lounge with elevated cocktail service and breathtaking views of New York City's Empire State Building. From tacos and street snacks to Cervezas and Margaritas, Tacalle's food truck serves a taste of Mexico City in our taco garden or take your order to-go!

Summary: The Busser is an integral part of the restaurant team responsible for maintaining a clean and organized bar and dining environment. The primary role of a Busser is to assist in the efficient turnover of tables by clearing and resetting them promptly, ensuring a pleasant and sanitary atmosphere for guests, and assisting the Bar team with tasks as assigned

Responsibilities:

• Clear tables of used dishes, glassware, and utensils promptly during and after guests leave and transport them to the dishwashing area.
• Wipe down and sanitize tables, chairs, and condiment containers.
• Set tables with clean linens, utensils, and other necessary items according to the restaurant's standards.
• Restock clean dishes and glassware to ensure a steady supply for service.
• Collaborate with servers to ensure a smooth flow of service, responding promptly to their requests for assistance.
• Run food orders from the kitchen to the guests.
• Refill water glasses and provide additional items, such as bread or condiments, as needed.
• Communicate effectively with the serving staff to understand table statuses and prioritize tasks accordingly.
• Empty trash bins and replace liners in a timely manner.
• Keep the overall dining area well-organized and visually appealing.
• Interact with guests in a friendly and courteous manner, assisting with any immediate needs.
• Be attentive to guest signals for assistance and communicate effectively with the serving team to address customer requests.
• Support the closing procedures by completing all side-work, including restocking condiments, napkins, and other items as needed.
• Ensure tables are properly cleaned and set for the next shift.
• Collaborate with the cleaning staff to leave the dining area in top condition at the end of the shift.
• Follow established restaurant policies and procedures regarding cleanliness, sanitation, and guest service.
• Adhere to safety guidelines and report any maintenance issues or hazards to the management.

Must Haves:

• Previous experience as a Busser/Runner or in a related role preferred.
• Physical stamina to handle the demands of the job, including lifting and carrying trays, dishes, etc.
• Strong teamwork and communication skills.
• Attention to detail and a commitment to maintaining a clean and organized dining environment. Ability to work flexible hours, including evenings, weekends, and holidays.

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.

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