Job Description

Job Title: Salesforce Administrator (Hybrid Onsite)

Location: Hartford, CT

Duration: 6 Months

Hybrid Onsite: 2 days onsite 3 days remote

Job Overview:
The Salesforce Administrator will play a key role in configuring, maintaining, and supporting the Salesforce platform to align with business and operational requirements. The position involves managing multiple critical orgs that serve various agencies, collaborating with developers, system integrators, and business teams. A Salesforce Administrator certification is a mandatory requirement.

Key Responsibilities and Required Skills:

1. Managing Orgs:
   • Set up and manage Salesforce orgs and sandboxes.
   • Configure CI/CD pipelines using Bitbucket and Jenkins.
   • Manage custom object deployments to prevent disruptions to other applications.
   • Maintain consistent environments for multiple applications and oversee the release management schedule.
2. User and Access Management:
   • Create and manage users, roles, profiles, and permission sets.
   • Implement and enforce security policies across the platform.
3. Data Management:
   • Handle data import/export, manage data quality, and deduplicate records.
   • Apply validation rules to maintain data integrity.
4. System Configuration:
   • Customize objects, fields, page layouts, and record types.
   • Configure Flows, validation rules, and automation processes.
5. Reporting & Dashboards:
   • Develop and maintain reports and dashboards to provide business insights.
6. Integration Support:
   • Set up and maintain integrations using middleware tools like Mulesoft, Adobe, Box, Java-based systems, ForgeRock, and Identity Management.
7. Change Management:
   • Manage sandbox environments, conduct system testing, and deploy changes following approved processes.
8. User Support & Training:
   • Provide end-user support, develop training materials, and conduct onboarding and enablement sessions.
9. Release Readiness & Documentation:
   • Assess new Salesforce releases, test changes, and update system documentation accordingly.

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